Our Industry Is Evolving And So Are We

Our Industry Is Evolving And So Are We

Our industry and our organisation are experiencing change at an unprecedented pace. And the rate of change is only getting faster. Understanding this indicates that we need to continue to scan our environment, make sense of what’s going on around us, and respond in an adaptable way.

For Us To Know Where We’re Going, We Need To Know Where We’ve Been

Saint Basil of Caesarea had a worldly career studying theology and law, before he chose to care for the poor and underprivileged. He was known to be a man of vast learning and constant activity, genuine eloquence and immense charity. St Basil’s Homes was born on the back of this ethos. In our strategy update, we are aiming to broaden our horizons by taking a more liberal approach to care for the needy, much like Saint Basil himself.

For Us To Know Where We’re Going, We Need To Know Where We’ve Been

What We Stand For

OUR PURPOSE

To care for ageing Australians, including Greek Australians, in need; helping them to live a life of spirituality, meaning, and joy.

OUR VISION

A future where ageing Australians are uniquely cared for, valued, included and supported.

OUR MISSION

To deliver quality services that support the individual needs of ageing Australians, including Greek Australians.

Safety, Quality and Compliance

At St. Basil’s, we’re dedicated to providing high-quality care for those in need. The Aged Care Quality Standards are the expectations that we seek to exceed continuously. We follow these to ensure every person we deal with, is treated with respect, dignity and support to meet their individual needs and goals. Our industry-leading model of care helps us to support our customers’ wellbeing, builds on their stories, and helps us to bring joy.

Our Values

CONTRIBUTION

We thrive when working together as a family and community

DEDICATED

We act selflessly and relentlesslyin service of others

INTEGRITY

We are honest and build trust in every interaction

RESPONSIBLE

We are accountable to each other and to all our stakeholders

RESPECTFUL

We see everyone as family and treat them with respect and dignity

Where We Want To Go

In 2026, St Basil’s is a family, with customers and staff working together. We delivery quality services to support the individual
needs of Australians, particularly Greek Australians, with love and care.

Where We Want To Go

Take a look at what St. Basil's looks like in 2026.
Take a look at what St. Basil's looks like in 2026.

Take a look at what St. Basil's looks like in 2026.
Take a look at what St. Basil's looks like in 2026.

Our three Strategic Pillars reflect the overarching priorities for our organisation. We have developed ambitious goals that are aligned with our purpose and will help us achieve our vision where ageing Australians are uniquely cared for, valued, included and supported. They focus the expertise, energy and enthusiasm of our people to maximise our impact. Each Strategic Pillar has specific objectives and measures to monitor progress across the period of this Strategic Plan.

Our Strategic Pillars

ENHANCE OUR WORKFORCE

Growing our family and fostering a caring culture to support organisational change and growth.

We can do this by attracting, retaining and developing the best talent, and by nurturing our network of partners and stakeholders.

We need to have the right people with the right leadership, that are empowered and accountable, to remain compliant and go above and beyond.

EXPAND OUR SERVICES

Expanding who our customers are by being flexible in reaching more people that might need help.

We can do this by building on our core services and offering new services to our family throughout their life’s journey.

This is crucial for us to achieve sustainable growth and diversification in context of our purpose.

STRENGTHEN OUR CORE

Stabilising and optimising our core business to set stronger foundations that prepare us for change and growth.

We can do this through structured continuous improvement and informed decision making.

We are stewards of the Church and the St Basil’s name – we have the responsibility to strive for excellence being compliant and viable into the future.

Rising To The Challenge

This strategy will set us up for the future, and enable us to continue impact more lives, and helping those in need.