Mental Health and Wellbeing Program for St Basil's Staff
This is our health commitment to you, our employees and your family’s health and wellbeing
At St Basil’s, the health and wellbeing of our people is important. It is for this reason that we have Mental Health and Wellbeing Program in place.
This is a free benefit available to all St Basil’s, employees, your immediate family members, and those who live under your roof.
Immediate family member includes:
- – Spouse or partner (including a partner of the same sex, former spouse or de facto spouse)
- – Child of any age (including adopted child, stepchild, foster child or ex-nuptial child)
- – Parent (including a foster parent or a legal guardian)
- – Sibling
While the Mental Health and Wellbeing Program is a workplace benefit, all services are independently and confidentially provided by Assure Programs.
The Mental Health and Wellbeing Program is not just for work issues. We know that relationship challenges, parenting concerns, stress, family and other personal issues often impact us more than workplace issues.
The main features of the program include:
- – Confidential coaching and counselling providing short-term, practical assistance for any personal, family or work issue
- – Professional support for nutrition and related health issues
- – Guidance on financial issues and access to referral for legal advice and nutritional support
- – Manager Support Program
- – Appointments are currently available via phone, online and face-to-face
- – Online resources available at assureprograms.com.au
To arrange a face to face or telephone appointment, or for further information about the program contact Assure on 1800 808 374. For non-urgent appointments use the online booking form.
BOOK AN APPOINTMENT NOW
Use the St Basil’s company code STB2825
What’s included in the program?
Counselling: 4 sessions per issue presenting concern and this is provided by a qualified, experienced psychologist that can assist you with any work or personal concern.
Counselling is commonly used for:
- – Relationship/marital issues
- – Managing stress
- – Managing excessive workloads
- – Parenting and family problems
- – Managing mental health concerns
- – Support with managing challenging clients
- – Covid-19 related concerns
Download the wellbeing gateway to support your mental health.
Assure also offers confidential counselling with a psychologist via the Wellbeing Gateway which you can download and access:
Download in the App Store
Download in the Google Play Store
Use the St Basil’s company code STB2825 to create your free account.
To learn more and to access a great range of resources download the App or visit www.assureprograms.com.au
Mental Health and Wellbeing Program Services Offered
|
Service
|
Description |
Reasons for access |
Delivery Options |
| Counselling
|
Access to confidential counselling from qualified, experienced specialists who can assist you in addressing any work, personal or family related concerns. | · Relationship issues· Parenting/ family problems· Coping with stress· Workplace conflict· Managing high workloads | · Telephone· Online· Face to Face· Virtual Chat |
| Wellbeing Coaching | Access to confidential coaching from qualified specialists who have been trained to help you to set and reach personal and professional goals, increase wellbeing and life satisfaction. | · Improve energy levels· Achieve goals· Self-development· Understand your character strengths· Increase satisfaction with life and overall wellbeing | · Telephone· Online· Face to Face |
| Financial Coaching | Access to confidential financial introductory support provided by a qualified financial coach. | · Establish and plan for financial goals· Insolvency information· Prepare budgets· Transitioning to retirement· Identify ways of reducing expenditure | · Telephone· Online |
| Nutritional coaching | Access to confidential introductory dietary advice from a qualified dietitian to discuss any food/diet issues and answer any questions. | · Understanding allergies/food intolerances· Sports nutrition· Weight management· Meal planning | · Telephone· Online |
| Introductory referral for legal advice | Access to Introductory referral for legal advice. | · Personal or family law matters | · Telephone |
| Manager Support | Provides leaders with support specifically relating to their role as a leader. | · Performance· Wellbeing of their team members· Work relationships· Organisational change | · Telephone |
Frequently Asked Questions
Who are Assure?
Assure are an external team of highly skilled and experienced specialists who provide support across a wide range of work, health, family, and life issues.
Who can use the Mental Health and Wellbeing Program?
All St Basil’s employees, your immediate family members and those who live under your roof. There are also services available to assist St Basil’s people leaders in supporting their team.
Who would I be seeing?
The Assure team are highly skilled and experienced specialists who provide short-term, practical support to assist you to manage a wide range of issues.
What can I access the Mental Health and Wellbeing Program for?
Any personal concern or workplace issue. Whatever the challenge, we provide short-term practical, solution-focused support. Common reasons for accessing support including relationship issues, parenting support, mental health management, nutrition, and health and managing stress.
Is it confidential?
Yes. Your access, and all discussions with Assure, remain totally private and confidential. St Basil’s receive quarterly reports from Assure with an overview of service uptake across the company only. No personal or identifying information is provided in the reports or anywhere else, and no one will know that you have accessed the program (unless you give your consent).
How do I access the services?
Simply call Assure on 1800 808 374 to arrange an appointment or visit assureprograms.com.au
What can I expect from Assure?
You can expect a quality, confidential service delivered by experienced specialists.
When you contact 1800 808 374, Assure will ask you a few questions to ensure everyone receives the appropriate level of support. Immediate telephone support is available for urgent matters 24/7, 365 days a year.
For non-urgent sessions, Assure’s Client Support Team will work with you to schedule a suitable appointment.