Help Us To Improve Our Services!

St.Basil’s Homes NSW/ACT is committed to providing a high standard of care across all our services.
To ensure we do this, we invite your feedback including compliments, complaints, comments, and suggestions.

If you are not satisfied with the solutions provided by facility management, please email us at
feedback@stbasils.org.au

All feedback will be kept confidential.

Additional Advocacy And Support

If you are not satisfied with the solutions provided by facility management and we are unable to resolve your
concerns, you may contact Aged Care Quality & Safety Commission at any time on 1800 951 822 or visit
www.agedcarecomplaints.gov.au