AN ACTIVITY OF THE GREEK ORTHODOX ARCHDIOCESE OF AUSTRALIA
Residential aged care, or nursing homes, provide accommodation, meals, personal and nursing care, social activities, and other services for older people
St Basil’s Day Centres are warm and inviting places that offer interesting and stimulating programs and nutritious and delicious meals.
We deliver all four levels of government subsidised Home Care Packages. We enable you to make choices and have control over your own individual budget.
Do you have a question or concern about your care or that of a loved one?
We are always here to assist, listen, and support you. Whether you have a concern, a suggestion, or would like to share a positive experience, we welcome your feedback. Please send your feedback via email to feedback@stbasils.org.au. Rest assured, all conversations are handled with strict confidentiality.
If you are not satisfied with the solutions provided by facility management and we are unable to resolve your concerns, you may contact Aged Care Quality & Safety Commission at any time on 1800 951 822 or visit
www.agedcarecomplaints.gov.au
