In-Home Support

St Basil’s Supports Your Independent Life

What are St Basil's Home Care Services about?

Many people want to live in the comfort of their own home for as long as they can. This may mean you need some support here and there to ensure you enjoy your independence – and that’s where Home Care Services come in.

St Basil’s Home Care Services are designed to suit you and your life. We are here as a partner to support your wellbeing and independence at home, or that of your family member or friend. Our services can be perfectly matched to your needs and preferences. Our multilingual staff are sensitive to your language and culture, and you can select precisely the services you like, as well as how and when they will be provided. A one-off service? Short-term support? Ongoing assistance? St Basil’s can provide them all.

St Basil’s delivers both private and government-subsidised home care services. If you are interested, give us a call and talk with one of our friendly staff.

St Basil’s Home Care Services may be of assistance at any time, so think of us when:

  • you need a little extra help around the house or garden
  • you or someone in your household is ill
  • a family crisis occurs
  • you come home from hospital
  • you are caring for a person; for example, someone with dementia
  • you are a carer and need some time to look after your own needs
  • you are waiting to receive government-subsidised services

When you are ready, just ring or email us and we will collect some essential information from you with a view to commencing services when you require them. You can then rest assured, knowing help is at hand when you need it.

St Basil's Government Subsidised Home Care Packages

St Basil’s is a provider of Australian Government Subsidised Home Care Packages. With many years’ experience, we are able to provide the services that you or a loved one need to remain safe, well and independent at home. Our Home Care packages focus on choice and control. Together we will design a package of services that meet your needs, goals and preferences. Whatever your service needs, whether it is just a few hours of housework a week or more intensive nursing or allied health services, we can work with you to develop a package of services so that you can live your life.

Did you know St Basil’s has delivered Home Care packages on a ‘Consumer Directed Care’ basis since 2010? We were one of the first organisations to be involved in the Australian Government pilot. Consumer Directed Care, or CDC, offers personalised services tailored to the needs of the individual. At St Basil’s, our CDC experience and know-how will help you design a package of services tailored to meet your needs.

Its your life so you get to choose the services that are right for you, who will provide them and when.

Pathways to a Home Care Package

Changes were introduced to the Australian aged care service system on July 1, 2014. To learn more about these changes, visit the myagedcare website on or phone 1800 200 422. Before you can receive a service you will need an assessment by an Aged Care Assessment Team to determine eligibility and the level of care you require.

Aged Care Assessment Teams

If you are interested in receiving a government-subsidised Home Care Package, you must first be seen by a member of the Aged Care Assessment Team. The team, or ACAT, is made up of health care professionals, including nurses, who will visit you at home to discuss your needs and the services you may be eligible to receive. This may include a Home Care Package.

ACAT will advise you on whether you are eligible to receive a Home Care Package, and the level that is right for you. There are four levels of Home Care Packages ranging from basic to high-care needs. Once you have been notified that you are eligible for a package, you are then able to choose a Home Care package provider who can meet your needs.

You can obtain more information about Aged Care Assessment Teams by visiting or by ringing 1800 200 422, and you can also speak with your doctor.

Our co-ordinators at St Basil’s are very happy to provide you with information about Home Care packages and to discuss package availability.

St Basil's Aged Care In-Home Support Services include:

In-Home Care

To be eligible for a government subsidised Home Care Package you will need to be assessed by an Aged Care Assessment Team (ACAT) and deemed eligible.

Everyone taking up a Home Care Package can be asked to pay the basic fee. The basic fee for a home care Package is up to 17.5% of the single basic Age Pension

There are four levels of care offered through home care packages which include very basic, basic, intermediate and high care.

  • Level 1: A new package to support people with basic care needs
  • Level 2: A package to support people with low level care needs
  • Level 3: A package to support people with intermediate care needs
  • Level 4: A package to support people with high care needs (includes EACH)

To receive services St Basil's will arrange for an assessment in your home to determine the appropriate level of support you require based on your current needs.

At St Basil's choice and flexibility is part of our approach in the provision of services and support. We work in partnership with you to meet your changing needs and to maintain your independence. This may mean providing more support and at other times reducing support to ensure that you don't lose your independence.

Fee for Service is a payment model where Home Care Services can be provided to you on a daily, weekly or as you need basis, that receives no government subsidy.

No extensive assessments are required or an assessment by the Aged Care Assessment Team (ACAT)

Our suite of services includes:

Domestic Assistance

Assistance to support you with everyday household tasks such as cleaning, dusting, vacuuming, mopping and washing.

Personal Care

Assistance to support independence in personal care activities such as showering, dressing and fitting stockings.

In-Home Respite Care

Provision of in-home Care Staff to support your carer to have a break or for your carer to pursue other activities or interests.

Social Support

Assistance with attending or organising social activities and\or day to day tasks such as shopping, banking, paying bills or outings. For example assisting you to plan or attend a special event.

The choice is yours to plan as you need.

Contact us today to discuss your home care requirements. St Basil’s has an array of options to suit all lifestyles. Click Here

Personal Care

At St Basil’s, we understand that personal care services are a private matter for individuals. Our personal care services are provided by trained staff who are sensitive to your needs and wishes. Whether you’d like support to get you ready for the day, assist you during the day or to help you get ready for bed at night, we are here for you.

Our personal care services include the following:

  • showering and bathing
  • personal grooming such as make-up, shaving and hair care
  • dressing and undressing
  • going to the toilet
  • mobility and transfers, including getting into and out of bed
  • continence management.

There is no need to feel embarrassed – just let us know what you have in mind and the assistance you require to feel your best.

House Cleaning

We believe that when your home is clean and well maintained, you feel better. St Basil’s offers a range of cleaning and maintenance services that help take the pressure off looking after your home.

Our house cleaning services include:

  • cleaning, such as washing dishes, dusting, vacuuming and laundry
  • shopping and meal preparation
  • gardening
  • decluttering, recycling and rubbish removal
  • handyperson services and organisation of maintenance services, such as plumbing, electrical

Meal Preparation

We can spend a lifetime creating amazing meals for our family and friends. But as we get older and there may be just one or two of us living at home, meal preparation may no longer be such a priority. Sometimes it is hard to go to all that effort of cooking for a small number.

St Basil’s understands this, so we have created a meal-preparation service suited to your diet and individual taste.

Social Support and Companionship

Connecting with others is a vital part of life. St Basil’s professional staff are available to visit and provide social support and companionship to you at home.

Whether it is a friendly visitor you’re after, or someone to link you to community activities, discuss your needs with us.We have the knowledge of community services and networks, plus paid and volunteer visiting staff.

Nursing and Clinical Support

St Basil’s registered nurses are available to visit you at home whenever you require our nursing service. Rest assured in the knowledge that if you require nursing care, even if it’s out of hours, there is someone available who can come to your home.

Our nurses provide a full range of nursing services, including administering medication, taking your blood pressure, wound management and taking your temperature. We can also link you in with the clinical and allied health services you require, such as speech therapy, occupational therapy and physiotherapy.

Choose the services you require and we will take care of the details.

Dementia Support

St Basil’s has many years’ experience in caring for people with dementia and their carers at home. We also have expertise in caring for people with dementia and their carers from diverse backgrounds. We research the latest ideas on how to support people with dementia at home and provide respite for carers and links to carers’ support groups and information.

If you are interested in this service, why not give us a call and see how we can work together?


One of the biggest barriers to leading an independent life is a lack of transport. It limits our ability to leave home, and we tend to become very reliant on other people’s availability and goodwill. Take the worry out of having transport available when you need it.

St Basil’s transport services can get you where you want to go, so you will be on time every time.

Respite – A Break For Carers

Carers often have very demanding roles and their caring responsibilities can run 24 hours a day, seven days a week. Respite refers to the break that carers receive from their caring responsibilities. Respite gives carers time to rest, recuperate and attend to their other responsibilities and personal needs.

Respite can be one-off, planned or used in an emergency. St Basil’s offers all these options, and you can trust ours experienced and professional carers to step in, so you can step out.

Pet Care

Pets bring incredible joy to our lives – they are true companions and friends.

St Basil’s can help you take care of your pet at home, so that it can continue to be a wonderful companion. We can organise bathing your pet, feeding, vet appointments, dog walking and more.

Hospital to Home

At St Basil’s, we know that when you come home from hospital your most important priority is to focus on getting well. To enable you to do this, leave the details to us. We can organise your GP and specialist appointments, take you to rehabilitation, create meals and do your housework.

With that load off your mind, you can concentrate on getting better sooner.

Keep in Touch

An extension of our social support and companionship service, our ‘keep in touch’ service is all about keeping you connected with family and friends. It could be that family and friends no longer live close by and there is no one available to pop in and say hello. Sometimes family and friends are very busy with their own lives, or live in different countries. St Basil’s can fill the gap by having someone you can call or who can call you-, or help Skype loved ones.